PeekaPip — Shipping Policy

Last updated: October 14, 2026

We know waiting for an order isn't the exciting part, so we aim to keep delivery simple, transparent, and easy to follow.

Order Processing

Most PeekaPip orders are prepared for dispatch within 1–3 business days after your order is confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has been dispatched, you'll receive a shipping confirmation with tracking information where available.

Estimated Delivery

After dispatch, most orders are expected to arrive within approximately:

6-13 business days

Delivery times may vary depending on your country, local carrier, customs processing, public holidays, or other circumstances outside our reasonable control.

The estimated delivery window is not a guaranteed delivery date unless we specifically tell you otherwise.

Tracking Your Order

As soon as tracking becomes available, we'll send it to the email address used when placing your order.

Tracking information can sometimes take 24–72 hours to begin showing movement after dispatch.

This is normal and doesn't necessarily mean your parcel has been delayed.

Shipping Costs

Shipping at PeekaPip is FREE

Customs & Import Charges

At PeekaPip, we believe in transparent pricing with no unexpected costs.

All applicable taxes, customs duties, and import charges are included in your purchase price.

You won't be asked to pay additional import or customs fees upon delivery.

If a delivery carrier unexpectedly requests an additional payment, please contact us at peekapipshop@gmail.com before paying so we can assist you.

Multiple Items

If you order more than one item, products may occasionally arrive in separate parcels.

If this happens, you won't be charged additional shipping simply because your order was divided into more than one shipment.

You may receive more than one tracking number.

Delivery Delays

Most orders arrive within the expected timeframe, but occasional delays can happen due to:

• carrier delays
• customs processing
• severe weather
• public holidays
• unusually high shipping volumes
• local delivery disruptions

If your order is taking longer than expected, contact us at peekapipshop@gmail.com with your order number and we'll help check its progress.

Lost Orders

If your tracking indicates that your parcel may be lost, or your order hasn't arrived after the expected delivery period, please contact us.

We'll investigate the shipment for you.

If an order is confirmed lost before delivery, we'll provide an appropriate solution, which may include a replacement or refund.

Damaged During Delivery

If your PeekaPip arrives damaged or broken during shipping, email:

peekapipshop@gmail.com

with your order number and a clear photo showing the damage.

Once the issue is confirmed, we'll arrange a brand-new replacement at no additional cost to you.

Incorrect Shipping Address

Please check your delivery information carefully before completing your order.

If you notice an error after ordering, contact us as quickly as possible.

We'll do our best to update the address before the order is prepared for dispatch, but once processing has progressed we may not be able to change it.

PeekaPip cannot guarantee replacement or free redelivery where an order was sent to an incorrect address supplied by the customer.

This does not affect any rights you may have under applicable consumer law.

Failed or Refused Delivery

If delivery cannot be completed because a parcel is refused, left unclaimed, or the customer supplied incomplete delivery information, the parcel may be returned.

Please contact us if this happens and we'll explain the available redelivery or refund options.

Reasonable additional delivery costs may apply where the failed delivery was caused by circumstances within the customer's control.

Where We Ship

PeekaPip currently ships to the countries available for selection during checkout.

If your country cannot be selected at checkout, we currently don't ship there.

Need Help With Your Delivery?

We're happy to help.

Email: peekapipshop@gmail.com
Website: peekapip.com

Please include your order number when contacting us so we can locate your order quickly.